Looking to help find your first customers for free
I've always been the guys who builds stuff. Turns out, history has proven that the things that I build are "cool", but not really that useful.
So I'm taking a bit of a side quest this year and working strengthen my customer discovery skills. I want to get better at finding and talking to strangers, learning about what their painpoints are, and delivering them value in a way that doesn't come off as spammy, but genuinely helpful instead.
This is what leads me to this group.
I want to work with you to find you people who are close to the problem your app is solving. These could be potential customers, but maybe more importantly I think they will be data points that help you make decisions around messaging and features, to help cut wasted time as you build your app.
If that sounds interesting, DM me at [email protected] - Please describe what you're building and the problem it solves, and we'll take it from there!
LinkedIn add convert very poorly in my experience...lots of clicks little signup
Hi Robert. My name is Robert also, and I'm in the same boat as you. Interested in teaming up and working together to find these customers?
Start with LinkedIn, and you can try running ads too. It helps...
Robert
Customer discovery doesn’t break at the interview.
It breaks right after — when there’s no system forcing a next action, so every conversation resets to zero.
That’s why most teams “learn a lot” but never convert it into traction.
Hey Robert, this is exactly what I need right now.
I built a WhatsApp ordering bot for small
businesses. Customers browse a catalog, add
to cart and place orders automatically via
WhatsApp. AI handles receipts, tracking and
customer profiles.
The problem it solves is real — small business
owners manually handle every WhatsApp order
and constantly miss messages, lose track of
orders and have no receipts system.
I know who needs it but getting in front of
them without coming across as spammy has been
the challenge
Would love your help with customer discovery.
This isn’t a spam problem.
It’s what happens when there’s no structured follow-up loop behind the first touch — every message becomes a one-off instead of a process.
That’s why it feels random.
This is a great initiative — most builders (myself included earlier) default to building before deeply understanding behavior.
One thing I’ve been realizing: people are often aware of their problems (like overspending or unused subscriptions), but they don’t act because the friction to change is higher than the perceived loss.
So the challenge isn’t just identifying pain — it’s understanding why that pain doesn’t convert into action.
Curious — when you talk to users, do you focus more on:
their stated problems
or the gaps between what they say vs what they actually do?
If you’re trying to find first customers, the hardest part is getting unbiased messaging that actually resonates with strangers (not friends who are being nice). I’ve been using tractionway.com to test headlines/value props with verified humans and get honest feedback back in ~4 hours, and it also captures warm leads from respondents who are interested. The 7‑day free trial gives 5 responses, which is usually enough to sanity-check the angle before you start outreach.
Just sent you an email dude